Bramley Home Care

Covid-19 Update: At Bramley Home Care, the care and safety of all our clients and carers are our absolutely highest priority. We would like to reassure you that we are taking every possible precaution to ensure that our clients and carers are kept safe from Covid-19. Our staff are all fully trained in the necessary precautions that must be taken at all times, and always use the correct Personal Protection Equipment. The safety of our clients and staff is always our highest priority, but especially in these challenging times. For full details on the precautions we take on a daily basis in order to protect our clients and staff from Covid-19, please click here.

Who are Bramley Home Care?

Bramley Home Care is an established independent home care provider with many years of experience in providing reliable, high quality professional care. Our aim is to provide a service that enables our customers to remain living independently in the comfort of their own home.

What Areas do we cover?

South Wiltshire
North Dorset
South-East Somerset

Independence

Promotion and support of our customer’s independence is important to us and we recognise that it is their right to choose how their care is planned.

Total Transparency

At Bramley Home Care, we use an electronic system called Tagtronics to help manage the care of our clients. We use it to record real-time, accurate, up-to-date information about our clients’ health and well-being, which is instantly accessible to everyone in the care team. Clients’ loved ones are also able to access this information through the Tagtronics Family & Friends App. The Family & Friends App was specifically designed to allow family members to get closer to the care provided to their loved ones, allowing them to feel totally secure in the quality of the care we provide.

Care Packages

When putting a care package together every aspect of our patient’s service takes into consideration their right to:

Privacy, Respect and Dignity
Equality and Diversity
Safeguarding and Security
Participation and Confidentiality
Choice, Personal Preferences and Fulfilment
Quality Service from Professional Staff
Desired Outcomes Achieved

Testimonials

“May I thank you all for the love, care and compassion that you gave [name] during her last 3 months.”

“Thank you so much for the wonderful care that you have given [name]. I has been very reassuring knowing that she has been lovingly got out of bed each morning and settled for a good night’s sleep each evening.”

“……thank you all so much for taking such good care of my mother. I found all the team extremely professional and so caring and kind to my mother.”

“I am so grateful that you enabled him to be at home for that time and treated him with kindness and dignity.”

Download our latest brochure

Brochure

Alternatively, request a copy by emailing info@bramleycare.com

The CQC (Care Quality Commission) is the independent regulator of health and social care in England, whose role is to make sure that health and social care services, such as Bramley Care, provide their clients with safe, effective, compassionate, high-quality care. In order to perform its role effectively, the CQC encourages the clients, relatives of clients and employees of home care services and care homes to give them feedback about the services they receive. If you would like to contact the CQC to let them know about your experiences as a client, or a relative of a client, or an employee, at Bramley Home Care, Bramley House or The Old Rectory, please contact them via their website https://www.cqc.org.uk/give-feedback-on-care or by phoning them on 03000 616161.

Complaints Procedure

We welcome feedback and comments from our customers as this helps us improve our service. We are committed to maintaining high standards, but from time to time we understand that customers and their representatives may wish to make a complaint. Please click on this link for full details of the Bramley Care Complaints Procedure.