Bramley Home Care

Covid-19 Update: At Bramley Home Care, the care and safety of all our clients and carers are our absolutely highest priority. We would like to reassure you that we are taking every possible precaution to ensure that our clients and carers are kept safe from Covid-19. Our staff are all fully trained in the necessary precautions that must be taken at all times, and always use the correct Personal Protection Equipment. The safety of our clients and staff is always our highest priority, but especially in these challenging times. For full details on the precautions we take on a daily basis in order to protect our clients and staff from Covid-19, please click here.

Who are Bramley Home Care?

Bramley Home Care is an established independent home care provider with many years of experience in providing reliable, high quality professional care. Our aim is to provide a service that enables our customers to remain living independently in the comfort of their own home.

What Areas do we cover?

South Wiltshire
North Dorset
South-East Somerset

Independence

Promotion and support of our customer’s independence is important to us and we recognise that it is their right to choose how their care is planned.

Total Transparency

At Bramley Home Care, we use an electronic system called Tagtronics to help manage the care of our clients. We use it to record real-time, accurate, up-to-date information about our clients’ health and well-being, which is instantly accessible to everyone in the care team. Clients’ loved ones are also able to access this information through the Tagtronics Family & Friends App. The Family & Friends App was specifically designed to allow family members to get closer to the care provided to their loved ones, allowing them to feel totally secure in the quality of the care we provide.

Care Packages

When putting a care package together every aspect of our patient’s service takes into consideration their right to:

Privacy, Respect and Dignity
Equality and Diversity
Safeguarding and Security
Participation and Confidentiality
Choice, Personal Preferences and Fulfilment
Quality Service from Professional Staff
Desired Outcomes Achieved

Testimonials

March 2021

“Bramley Home Care provided a care service over three weeks to my Mother, visiting four times per day. Without exception, the carers provided an exemplary level of care and compassion, professionalism and good humour. Our final weeks with our Mother were made happy, calm and certainly easier thanks to the outstanding level of support provided by the team. All the carers were all heroes. Truly professional and selfless in every respect. We thank you too for your extended support to all the family. We cannot thank the carers enough, alongside all the team behind them, for such brilliant care. We are indebted to you and your warmth and kindness will remain with us.”

Download our latest brochure

Brochure

Alternatively, request a copy by emailing info@bramleycare.com

The CQC (Care Quality Commission) is the independent regulator of health and social care in England, whose role is to make sure that health and social care services, such as Bramley Care, provide their clients with safe, effective, compassionate, high-quality care. In order to perform its role effectively, the CQC encourages the clients, relatives of clients and employees of home care services and care homes to give them feedback about the services they receive. If you would like to contact the CQC to let them know about your experiences as a client, or a relative of a client, or an employee, at Bramley Home Care, Bramley House or The Old Rectory, please contact them via their website https://www.cqc.org.uk/give-feedback-on-care or by phoning them on 03000 616161.

Complaints Procedure

We welcome feedback and comments from our customers as this helps us improve our service. We are committed to maintaining high standards, but from time to time we understand that customers and their representatives may wish to make a complaint. Please click on this link for full details of the Bramley Care Complaints Procedure.