Care in your own home
Arranging home care...
Step by step guide to arranging care...
First telephone consultation
Our care co-ordinator will be in touch to discuss your needs in more detail and how best we can meet them. They will also help with any questions you may have.
During this time we will arrange an appointment for our assessor to visit you in your home.
Our assessor will visit you in your home and carry out a comprehensive needs assessment.
We will discuss your physical and medical needs to establish your care routine and the level of support required.
Things you need to know
We will fully explain our fees, terms and conditions.
Constructing your care plan
Before your care commences we will take all the information you provided by you and construct your care plan, detailing your care routine and preferences. We will compile a schedule for you taking in to consideration, the skill mix and compatability of staff alongside preferred times and geographical location.
We may also liase with your current support network and other health professionals to ensure you receive the care you deserve
We will provide your care...
We will provide you and your family with your weekly schedule of visits; what carer will attend, the day, time and duration of visits. You can receive this in whatever way suits (post, email or via App).