Meeting individual needs
Care at Millbrook House
From full time care to respite breaks
One of the reasons Millbrook House is such an enjoyable place to live is due to the impeccable standard of care offered by our team of staff, who constantly prioritise preserving dignity, encouraging independence and ensuring, above all, comfort.
Care at Millbrook House
Our mission at Millbrook House is to offer the same degree of care that a loving and caring relative, aided by health professionals, would provide. With that in mind, each resident is assigned their own personal carer, who will treat them with dignity and respect and with a particular focus on their individual needs.
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We have recently been awarded a ‘Commend’ by the Gold Standards Framework. This ensures that by working very closely with the GPs, District Nurses and other care bodies, we provide the best possible care.
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Convalescent & Holiday Breaks
Staff are always available to support 24 hours a day, so you can rest easy knowing that your loved ones are safe.
Our Convalescent breaks following illness or hospitalisation gives the opportunity for further recovery in a safe and caring environment. Convalescent care can last for just a few days or as long as is needed.
Holiday breaks are designed to give carers a well-earned break, whilst their loved one receives the very best care at Millbrook House. It is also an opportunity to enjoy the company of other like-minded people and take part in the variety of activities on offer.
Our Convalescent and Holiday breaks are bespoke to each individual’s needs.
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Day care
At Millbrook House, we extend our warm hospitality not just to our full-time residents but also to those who seek day care services.
Our day care program offers the perfect opportunity to enjoy the care, comfort, and companionship available in our homes, whilst allowing you to return to the comfort of your own home each evening.
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Our day care visits can be tailored to meet your individual needs, so please reach out to learn more about how we can accommodate you.
Transport to and from day care sessions can also be arranged..​​
Our care plans
Millbrook House is committed to offering the best care.
Each resident has a personal care plan, which with their input reflects how they want to live and how they want to be supported and cared for. We assist by taking into account all of their needs; physical, mental, social and emotional, to create a bespoke care plan that maintains their welfare and promotes the resident’s well-being at all times. This care plan is compiled during the first 2 days in residence and is reviewed continuously to meet changing needs.
Family care portal
We use an electronic system called Nourish to help manage the care of our residents. We use it to record real-time, accurate, up-to-date information about our residents’ health and well-being, which is instantly accessible to everyone in the care team.
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Residents’ loved ones are also able to access this information through the Nourish Family Portal. The Family Portal was specifically designed to allow family members to get closer to the care provided to their loved ones, allowing them to feel totally secure in the quality of the care we provide.
This immersive training approach is vital for mastering proper techniques, ensuring the safety and well-being of our residents, and maintaining the high standards of care that Bramley Care is renowned for.
All our staff members possess either a Care Certificate or a Health & Social Care Diploma Level 2 or higher, ensuring they are fully qualified to deliver exceptional care. They also undergo all necessary background checks, including a Disclosure and Barring Scheme (DBS) check, which is required prior to starting their employment.
Training
At Bramley Care, we take pride in our cutting-edge, custom-built Training Centre, specifically designed to provide our staff with top-tier practical education. Within this facility, our team members participate in hands-on training in a realistic, role-play environment for essential modules such as:
• Health and Safety
• Manual Handling
• Hoisting Procedures
• First Aid
• Nutrition/Food Hygiene
• Basic Cooking Skills
• Infection Control
• Safeguarding and Protecting Adults
• Fire Evacuation
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